InTouch’s design was a collaboration of input from facility owners and administrators, physical therapists, operations experts, accountants, software engineers and over three-hundred clinics that heeded our call for input. Over 10,000 hours of programming and testing has gone into InTouch’s development to date. The result is North America's most comprehensive and easy-to-use Physical Rehabilitation Practice Management software.
InTouch operates on anything from a standalone, single workstation environment, to a large client-server environment, either within one location or across your enterprise via a VPN, Citrix or Terminal Server. Whether you need to manage the information for your one small clinic or for your national chain of clinics, InTouch provides you with the functionality you want and access to the information you need.
Features include:
Client Demographics
- Extensive client data management including demographics, notes, contacts, intake and discharge statistics, payors, funding limits and policy/claim information per location, if required
- Extensive client data management including demographics, notes, contacts, intake and discharge statistics, payors, funding limits and policy/claim information per location, if required
- Injury claims maintained separately within the client record,
each with their own set of relevant information
- Incomplete patient data alert, notes, reminders and follow-up
- Patient Contact logging, diary and bring-forward
- Physician and referral tracking
- Automatic reminders to better manage the client relationship
- Maintain a complete list of key contacts regarding each client
- Detailed record of attendance, non-attendance and services provided
- Email clients directly from within InTouch
Billing and Accounts Receivable
- Full multiple-payor billing management
- Extensive funding maximum tracking, reporting and flagging
- Easy-to-read, flexible and meaningful invoice/receipts
- Specialized electronic invoicing (where available)
- Robust processing of incoming payments and balance transfers between payors
- Adjustment and bad debt processing
- Invoice, Receipts and Unbilled Service accounting interface journals
- Extensive Aged Receivables reporting
- Detailed audit trail on all services performed (invoices, payments, adjustments and transfers)
Patient and Resource Scheduling
- Full, flexible, integrated, multi-provider and resource scheduler
- Manage and view the schedule for one or multiple locations
- Quick and easy recurring appointment entry
- Email appointment notification!
- Automated phone call appointment reminders!
- Direct treatment entry, payment receipt and invoice/receipt
production from the scheduler
- Attach notes to specific appointments and record confirmations
- Patient compliance and attendance analysis
- Day Sheets & Week-At-A-Glance
- Funding reminders
- Attendance/Scheduler reconciliation
- Waiting list management
- Group/class scheduling
Clinical Documentation
- A true electronic medical record! Store any type of document directly within the client record
- Efficiently record client progress notes and remarks
- Prepare Evaluations, Re-Evaluations & Discharge reports
- Build, maintain and categorize commonly used phrases, paragraphs and entire letters for easy recall and modification
- Integrate InTouch data with any MS-Word document to create your own templates!
- Easily bring-forward and modify previous visit notes
- Extensive text-formatting capabilities
- Missing clinical note alerts and warnings
- Print and view client clinical records for any date range required
Business Development
- Revenue reporting and analysis
- Therapist and Resource Productivity reporting
- Therapist attendance analysis
- Extensive Revenue and Referral Trend reporting
- Maintain and report on complex compensation arrangements
- Track and minimize client ‘fall-off’
- Tracks costs, durations and success based on injury
- Track key treatment benchmarks
- Produce reports for specific locations or your enterprise as-a-whole
Adobe PDF Form Integration
Integrate your data and prepare regionally-mandated forms such as
National: Most Extended Health Care insurer forms
British Columbia: Various WorkSafe BC forms
Alberta: MVA AB-1, AB-2, AB-3, AB-4, AB-5 and ABESP forms
Manitoba: Manitoba Blue Cross forms
Ontario: Most WSIB and MVA OCF forms
New Brunswick: WHSCC Physiotherapy Progress Report
Nova Scotia: WCB Physiotherapy Account, Forms A-E and Additional
Do you use specialized forms? Let us know!
Regional Billing Specialties
British Columbia: MSP, ICBC and WCB electronic billing and remittance. MSP online eligibility verification.
Alberta: Fully-integrated Workers Compensation paper invoicing
Saskatchewan: Fully-integrated Workers Compensation paper invoicing
Ontario: Fully-integrated OCF21 AISI invoices
Ontario: WSIB integrated electronic billing
