software

InTouch’s design was a collaboration of input from facility owners and administrators, physical therapists, operations experts, accountants, software engineers and over three-hundred clinics that heeded our call for input. Over 10,000 hours of programming and testing has gone into InTouch’s development to date. The result is North America's most comprehensive and easy-to-use Physical Rehabilitation Practice Management software.

InTouch operates on anything from a standalone, single workstation environment, to a large client-server environment, either within one location or across your enterprise via a VPN, Citrix or Terminal Server. Whether you need to manage the information for your one small clinic or for your national chain of clinics, InTouch provides you with the functionality you want and access to the information you need.

Features include:

Client Demographics

Extensive client data management including demographics, notes, contacts, intake and discharge statistics, payors, funding limits and policy/claim information per location, if required
Injury claims maintained separately within the client record,
each with their own set of relevant information
Incomplete patient data alert, notes, reminders and follow-up
Patient contact logging, diary and bring-forward
Physician and referral tracking
Automatic reminders to better manage the client relationship
Maintain a complete list of key contacts regarding each client
Detailed record of attendance, non-attendance and services provided
Email clients directly from within InTouch

Billing and Accounts Receivable

Full multiple-payor billing management
Extensive funding maximum tracking, reporting and flagging
HCFA-1500 paper and electronic billing
EDI837i and EDI837p electronic billing
EDI835 electronic payment remittance
Integrated Super Bills & Billing Sheets
Robust processing of incoming payments and balance transfers
between payors
Adjustment and bad debt processing
Invoice, Receipts and Unbilled Service accounting interface journals
Extensive Aged Receivables reporting
Detailed audit trail on all services performed (invoices, payments, adjustments and transfers)

Patient and Resource Scheduling

Full, flexible, integrated, multi-provider and resource scheduler
Manage and view the schedule for one or multiple locations
E-mail and telephone automated appointment reminders!
Quick and easy recurring appointment entry
Direct treatment entry, payment receipt and invoice/receipt
production from the scheduler
Attach notes to specific appointments and record confirmations
Patient compliance and attendance analysis
Day Sheets & Week-At-A-Glance
Attendance/Scheduler reconciliation
Waiting List management
Group/Class scheduling

Clinical Documentation

A true electronic medical record! Store any type of document directly within the client record
Efficiently record client Progress Notes and remarks
Prepare Evaluations, Re-Evaluations and Discharge reports
Integrate InTouch data with any MS-Word document to create your own templates!
Build, maintain and categorize commonly used phrases, paragraphs and entire letters for easy recall and modification
Easily bring-forward and modify previous visit notes
Extensive text-formatting capabilities
Missing clinical note alerts and warnings
Print and view client clinical records for any date range required

Business Development

Revenue reporting and analysis
Therapist and Resource Productivity reporting
Therapist attendance analysis
Extensive Revenue and Referral Trend reporting
Complex compensation arrangement maintenance and reporting
Track and minimize client ‘fall-off’
Track key in-treatment benchmarks
Track costs, injury and success based on injury

Produce reports for specific locations or your enterprise as a whole

Adobe PDF Form Integration

Integrate your data and prepare forms such as:

CMS-700, CMS-701
Work/School Attendance letters
Do you use specialized forms? Let us know!